/* ═══════════════════════════════════════════════════════
   RisalaHub — Design System CSS
   Compartido por todas las páginas
═══════════════════════════════════════════════════════ */

/* ── TOKENS ──────────────────────────────────────────── */
:root {
  --accent:#D35400; --accent-light:#F39C12; --accent-muted:rgba(211,84,0,.08);
  --bg-base:#F4F5F7; --bg-surface:#FFFFFF; --bg-surface-2:#F8F9FA;
  --bg-sidebar:#1A1F2E; --bg-sidebar-hov:#252D40; --bg-sidebar-act:#D35400;
  --bg-header:#FFFFFF;
  --text-1:#1A1A2E; --text-2:#6B7280; --text-muted:#9CA3AF; --text-side:#A0ABBB;
  --border:#E5E7EB; --radius:10px; --radius-sm:6px; --radius-lg:14px;
  --shadow-sm:0 1px 3px rgba(0,0,0,.06),0 1px 2px rgba(0,0,0,.04);
  --shadow-md:0 4px 12px rgba(0,0,0,.08),0 2px 4px rgba(0,0,0,.04);
  --shadow-lg:0 10px 30px rgba(0,0,0,.10),0 4px 8px rgba(0,0,0,.05);
  --sidebar-w:248px; --header-h:62px; --t:all .2s ease;
  --font:'DM Sans',sans-serif; --mono:'DM Mono',monospace;
}
[data-theme="dark"] {
  --bg-base:#0F1117; --bg-surface:#1A1F2E; --bg-surface-2:#222840;
  --bg-sidebar:#0B0E17; --bg-sidebar-hov:#151A27; --bg-header:#1A1F2E;
  --text-1:#F1F5F9; --text-2:#94A3B8; --text-muted:#64748B; --border:#2D3748;
  --shadow-sm:0 1px 3px rgba(0,0,0,.3); --shadow-md:0 4px 12px rgba(0,0,0,.4);
  --shadow-lg:0 10px 30px rgba(0,0,0,.5); --accent-muted:rgba(211,84,0,.12);
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
body{font-family:var(--font);background:var(--bg-base);color:var(--text-1);font-size:14px;line-height:1.6;transition:background .3s,color .3s}

/* ── LAYOUT ───────────────────────────────────────────── */
.risalahub-layout{display:grid;grid-template-columns:var(--sidebar-w) 1fr;grid-template-rows:var(--header-h) 1fr auto;grid-template-areas:"sidebar header" "sidebar main" "sidebar footer";min-height:100vh;transition:grid-template-columns .3s ease}
.risalahub-layout.sidebar-collapsed{grid-template-columns:60px 1fr}

/* ── SIDEBAR ──────────────────────────────────────────── */
.risalahub-sidebar{grid-area:sidebar;background:var(--bg-sidebar);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow:hidden;transition:var(--t);z-index:100}

/* Workspace selector */
.workspace-selector{display:flex;align-items:center;gap:10px;padding:0 14px;height:var(--header-h);border-bottom:1px solid rgba(255,255,255,.06);flex-shrink:0;cursor:pointer;position:relative;transition:var(--t)}
.workspace-selector:hover{background:var(--bg-sidebar-hov)}
.ws-icon{width:32px;height:32px;background:var(--accent);border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:700;color:white;flex-shrink:0}
.ws-info{flex:1;overflow:hidden;transition:opacity .2s}
.ws-name{font-size:14px;font-weight:700;color:#FFF;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ws-plan{font-size:10px;color:rgba(255,255,255,.4);white-space:nowrap}
.ws-chevron{color:rgba(255,255,255,.3);font-size:12px;transition:transform .2s,opacity .2s}
.risalahub-layout.sidebar-collapsed .ws-info,.risalahub-layout.sidebar-collapsed .ws-chevron{opacity:0;pointer-events:none}
.workspace-dropdown{position:absolute;top:calc(100% + 6px);left:8px;right:8px;background:var(--bg-sidebar-hov);border:1px solid rgba(255,255,255,.08);border-radius:var(--radius);z-index:300;padding:4px;display:none}
.workspace-selector.ws-open .workspace-dropdown{display:block;animation:fadeDown .15s ease}
.ws-option{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius-sm);cursor:pointer;transition:background .15s;text-decoration:none}
.ws-option:hover{background:rgba(255,255,255,.05)}
.ws-option-icon{width:26px;height:26px;border-radius:6px;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;color:white;flex-shrink:0}
.ws-option-name{font-size:12px;font-weight:600;color:#FFF}
.ws-option-plan{font-size:10px;color:rgba(255,255,255,.35)}
.ws-option.active .ws-option-name::after{content:' ✓';color:var(--accent)}

.sidebar-nav{flex:1;overflow-y:auto;overflow-x:hidden;padding:10px 0;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.1) transparent}
.sidebar-section-label{font-size:10px;font-weight:600;letter-spacing:1px;text-transform:uppercase;color:rgba(255,255,255,.25);padding:14px 20px 5px;white-space:nowrap;transition:opacity .2s ease}
.risalahub-layout.sidebar-collapsed .sidebar-section-label{opacity:0}

.nav-item-risalahub{display:flex;align-items:center;gap:12px;padding:9px 18px;margin:1px 8px;border-radius:var(--radius-sm);color:var(--text-side);text-decoration:none;font-size:13.5px;font-weight:500;cursor:pointer;transition:var(--t);white-space:nowrap;position:relative;user-select:none}
.nav-item-risalahub:hover{background:var(--bg-sidebar-hov);color:#FFF}
.nav-item-risalahub.active{background:var(--bg-sidebar-act);color:#FFF;box-shadow:0 2px 8px rgba(211,84,0,.35)}
.nav-icon{font-size:16px;flex-shrink:0;width:20px;text-align:center}
.nav-label{flex:1;transition:opacity .2s}
.risalahub-layout.sidebar-collapsed .nav-label{opacity:0}
.nav-badge{background:var(--accent);color:white;font-size:10px;font-weight:700;padding:1px 6px;border-radius:20px;min-width:18px;text-align:center;transition:opacity .2s}
.risalahub-layout.sidebar-collapsed .nav-badge{opacity:0}
.nav-arrow{font-size:11px;color:var(--text-side);transition:transform .25s,opacity .2s;flex-shrink:0}
.nav-item-risalahub.accordion-open .nav-arrow{transform:rotate(90deg)}
.risalahub-layout.sidebar-collapsed .nav-arrow{opacity:0}
.nav-submenu{overflow:hidden;max-height:0;transition:max-height .3s ease}
.nav-submenu.open{max-height:200px}
.nav-subitem{display:flex;align-items:center;gap:10px;padding:7px 18px 7px 50px;margin:1px 8px;border-radius:var(--radius-sm);color:rgba(160,171,187,.75);text-decoration:none;font-size:12.5px;font-weight:500;cursor:pointer;transition:var(--t);white-space:nowrap;position:relative}
.nav-subitem::before{content:'';width:5px;height:5px;border-radius:50%;background:rgba(160,171,187,.4);flex-shrink:0;transition:background .15s}
.nav-subitem:hover{background:var(--bg-sidebar-hov);color:#FFF}
.nav-subitem:hover::before{background:var(--accent)}
.nav-subitem.active{color:#FFF}
.nav-subitem.active::before{background:var(--accent)}
.subitem-icon{font-size:13px;flex-shrink:0;width:18px;text-align:center;color:rgba(160,171,187,.6);transition:color .15s}
.nav-subitem:hover .subitem-icon,.nav-subitem.active .subitem-icon{color:var(--accent)}
/* Collapsed: forzar submenu visible mostrando solo iconos */
.risalahub-layout.sidebar-collapsed .nav-submenu{max-height:200px !important;overflow:visible}
.risalahub-layout.sidebar-collapsed .nav-subitem{padding:8px 0;justify-content:center}
.risalahub-layout.sidebar-collapsed .nav-subitem::before{display:none}
.risalahub-layout.sidebar-collapsed .subitem-label,.risalahub-layout.sidebar-collapsed .subitem-badge{display:none}
.risalahub-layout.sidebar-collapsed .subitem-icon{font-size:15px;width:auto;color:rgba(160,171,187,.75)}

/* Collapsed tooltips */
.risalahub-layout.sidebar-collapsed .nav-item-risalahub::after,
.risalahub-layout.sidebar-collapsed .nav-subitem::after{content:attr(data-tooltip);position:absolute;left:56px;background:#1A1F2E;color:white;padding:5px 10px;border-radius:6px;font-size:12px;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity .15s;border:1px solid rgba(255,255,255,.1);z-index:200}
.risalahub-layout.sidebar-collapsed .nav-item-risalahub:hover::after,
.risalahub-layout.sidebar-collapsed .nav-subitem:hover::after{opacity:1}

.sidebar-footer{padding:12px 8px;border-top:1px solid rgba(255,255,255,.06);flex-shrink:0}
.sidebar-user{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius-sm);cursor:pointer;transition:var(--t)}
.sidebar-user:hover{background:var(--bg-sidebar-hov)}
.user-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--accent-light));display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;color:white;flex-shrink:0}
.user-info{overflow:hidden;transition:opacity .2s}
.user-name{font-size:13px;font-weight:600;color:#FFF;white-space:nowrap}
.user-role{font-size:11px;color:var(--text-side);white-space:nowrap}
.risalahub-layout.sidebar-collapsed .user-info{opacity:0;width:0;overflow:hidden}
.risalahub-layout.sidebar-collapsed #agentStatusLabel,
.risalahub-layout.sidebar-collapsed #agentStatusChevron{display:none}
.risalahub-layout.sidebar-collapsed #agentAvailabilityBtn{justify-content:center;padding:7px 0;min-height:34px}
.risalahub-layout.sidebar-collapsed #agentStatusDot{margin:0 auto;flex-shrink:0}

/* ── HEADER ───────────────────────────────────────────── */
.risalahub-header{grid-area:header;background:var(--bg-header);border-bottom:1px solid var(--border);display:flex;align-items:center;padding:0 24px;gap:16px;position:sticky;top:0;z-index:50;box-shadow:var(--shadow-sm);transition:background .3s}
.header-toggle{width:34px;height:34px;border:none;background:var(--bg-surface-2);border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--text-2);transition:var(--t);flex-shrink:0}
.header-toggle:hover{background:var(--border);color:var(--text-1)}
.header-breadcrumb{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--text-muted);flex:1}
.header-breadcrumb .current{color:var(--text-1);font-weight:600}
.header-breadcrumb .sep{font-size:10px}
.header-actions{display:flex;align-items:center;gap:6px}
.header-btn{width:36px;height:36px;border:none;background:transparent;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--text-2);font-size:17px;transition:var(--t);position:relative}
.header-btn:hover{background:var(--bg-surface-2);color:var(--text-1)}
.badge-dot{position:absolute;top:6px;right:6px;width:8px;height:8px;background:var(--accent);border-radius:50%;border:2px solid var(--bg-header)}
.header-divider{width:1px;height:24px;background:var(--border);margin:0 4px}
.theme-toggle{width:36px;height:36px;border:1px solid var(--border);background:var(--bg-surface-2);border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--text-2);font-size:16px;transition:var(--t)}
.theme-toggle:hover{color:var(--accent);border-color:var(--accent)}
.header-user-pill{display:flex;align-items:center;gap:8px;padding:5px 10px 5px 5px;border-radius:30px;cursor:pointer;transition:var(--t);border:1px solid transparent}
.header-user-pill:hover{background:var(--bg-surface-2);border-color:var(--border)}
.header-user-pill .av{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--accent-light));display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:white}
.header-user-pill .uname{font-size:13px;font-weight:600;color:var(--text-1)}

/* Notification dropdown */
.notif-dropdown{position:absolute;right:0;top:calc(100% + 6px);background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);width:340px;z-index:200;display:none}
.risalahub-dropdown.open .notif-dropdown{display:block;animation:fadeDown .15s ease}
.notif-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 10px;border-bottom:1px solid var(--border)}
.notif-title{font-size:13px;font-weight:700;color:var(--text-1)}
.notif-mark{font-size:11px;color:var(--accent);cursor:pointer;font-weight:600}
.notif-item{display:flex;align-items:flex-start;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .15s;position:relative}
.notif-item:last-child{border-bottom:none}
.notif-item:hover{background:var(--bg-surface-2)}
.notif-item.unread{background:color-mix(in srgb,var(--accent) 4%,var(--bg-surface))}
.notif-item.unread::before{content:'';position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent);border-radius:0 2px 2px 0}
.notif-icon{width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0}
.notif-body{flex:1;min-width:0}
.notif-text{font-size:12px;color:var(--text-1);margin-bottom:3px;line-height:1.4}
.notif-text strong{font-weight:600}
.notif-meta{display:flex;align-items:center;gap:6px}
.notif-time{font-size:11px;color:var(--text-muted)}
.notif-footer{padding:10px 16px;text-align:center;border-top:1px solid var(--border)}
.notif-footer a{font-size:12px;color:var(--accent);text-decoration:none;font-weight:600}

/* User dropdown */
.risalahub-dropdown-menu{position:absolute;right:0;top:calc(100% + 6px);background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);min-width:200px;z-index:200;padding:4px;display:none}
.risalahub-dropdown.open .risalahub-dropdown-menu{display:block;animation:fadeDown .15s ease}
@keyframes fadeDown{from{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}
.dropdown-item-risalahub{display:flex;align-items:center;gap:10px;padding:8px 12px;border-radius:var(--radius-sm);font-size:13px;color:var(--text-1);cursor:pointer;transition:background .15s;text-decoration:none}
.dropdown-item-risalahub:hover{background:var(--bg-surface-2)}
.dropdown-item-risalahub i{color:var(--text-2);font-size:14px;width:16px}
.dropdown-divider-risalahub{height:1px;background:var(--border);margin:4px 0}
.risalahub-dropdown{position:relative}

/* ── MAIN ─────────────────────────────────────────────── */
.risalahub-main{grid-area:main;padding:24px;overflow-y:auto}
.page-title{font-size:22px;font-weight:700;color:var(--text-1);letter-spacing:-.3px;margin-bottom:4px}
.page-subtitle{font-size:13px;color:var(--text-2);margin-bottom:24px}

/* ── WIDGET GRID ──────────────────────────────────────── */
.widget-grid{display:grid;grid-template-columns:repeat(12,1fr);gap:16px}
.widget-col-12{grid-column:span 12}
.widget-col-8{grid-column:span 8}
.widget-col-6{grid-column:span 6}
.widget-col-4{grid-column:span 4}
.widget-col-3{grid-column:span 3}
@media(max-width:1200px){.widget-col-8,.widget-col-6{grid-column:span 12}.widget-col-4,.widget-col-3{grid-column:span 6}}
@media(max-width:768px){.risalahub-layout{grid-template-columns:0 1fr}.widget-col-4,.widget-col-3,.widget-col-6,.widget-col-8{grid-column:span 12}}

/* ── WIDGET ───────────────────────────────────────────── */
.risalahub-widget{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);display:flex;flex-direction:column;overflow:hidden;transition:box-shadow .2s;animation:fadeUp .3s ease both}
.risalahub-widget:hover{box-shadow:var(--shadow-md)}
@keyframes fadeUp{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}
.risalahub-widget:nth-child(1){animation-delay:.05s}.risalahub-widget:nth-child(2){animation-delay:.12s}.risalahub-widget:nth-child(3){animation-delay:.19s}.risalahub-widget:nth-child(4){animation-delay:.26s}
.widget-header{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--border);flex-shrink:0;flex-wrap:wrap;row-gap:8px}
.widget-header-icon{width:32px;height:32px;border-radius:8px;background:var(--accent-muted);color:var(--accent);display:flex;align-items:center;justify-content:center;font-size:15px;flex-shrink:0}
.widget-title{font-size:14px;font-weight:600;color:var(--text-1)}
.widget-subtitle{font-size:11px;color:var(--text-muted);font-weight:400}
.widget-header-actions{display:flex;align-items:center;gap:6px;margin-left:auto}
.widget-btn{height:30px;padding:0 12px;border-radius:var(--radius-sm);font-size:12px;font-weight:600;cursor:pointer;transition:var(--t);display:inline-flex;align-items:center;gap:5px;border:none;font-family:var(--font)}
.widget-btn-primary{background:var(--accent);color:white}
.widget-btn-primary:hover{background:#B84700}
.widget-btn-ghost{background:transparent;color:var(--text-2);border:1px solid var(--border)}
.widget-btn-ghost:hover{background:var(--bg-surface-2);color:var(--text-1)}
.widget-badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:700;background:var(--accent-muted);color:var(--accent)}
.widget-tabs{display:flex;gap:2px;background:var(--bg-surface-2);border-radius:var(--radius-sm);padding:3px}
.widget-tab{height:26px;padding:0 12px;border-radius:5px;border:none;font-size:12px;font-weight:600;cursor:pointer;transition:var(--t);font-family:var(--font);color:var(--text-2);background:transparent;display:flex;align-items:center;gap:5px}
.widget-tab:hover{color:var(--text-1);background:var(--border)}
.widget-tab.active{background:var(--bg-surface);color:var(--text-1);box-shadow:var(--shadow-sm)}
.tab-count{font-size:10px;font-weight:700;padding:1px 5px;border-radius:20px;background:var(--accent-muted);color:var(--accent)}
.widget-tab.active .tab-count{background:var(--accent);color:white}
.widget-search{position:relative;display:flex;align-items:center}
.widget-search input{height:30px;padding:0 10px 0 30px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:12px;font-family:var(--font);background:var(--bg-surface-2);color:var(--text-1);outline:none;width:160px;transition:var(--t)}
.widget-search input:focus{border-color:var(--accent);width:200px}
.widget-search i{position:absolute;left:9px;color:var(--text-muted);font-size:12px}
.widget-content{flex:1;padding:16px;overflow:auto}
.widget-content-flush{padding:0}
.tab-panel{display:none}
.tab-panel.active{display:block}
.widget-footer{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;border-top:1px solid var(--border);background:var(--bg-surface-2);flex-shrink:0}
.widget-footer-info{font-size:12px;color:var(--text-muted)}

/* ── CHANNEL FILTER CHIPS ─────────────────────────────── */
.channel-filters{display:flex;align-items:center;gap:6px;padding:10px 16px;border-bottom:1px solid var(--border);flex-wrap:wrap;background:var(--bg-surface-2)}
.ch-filter{display:inline-flex;align-items:center;gap:5px;height:26px;padding:0 10px;border-radius:20px;font-size:11px;font-weight:600;cursor:pointer;transition:var(--t);border:1px solid var(--border);background:var(--bg-surface);color:var(--text-2)}
.ch-filter:hover{border-color:var(--accent);color:var(--accent)}
.ch-filter.active{background:var(--accent);color:white;border-color:var(--accent)}
.ch-filter i{font-size:11px}
.ch-filter-dot{width:7px;height:7px;border-radius:50%}

/* ── CONVERSATION LIST ────────────────────────────────── */
.conv-list{display:flex;flex-direction:column}
.conv-item{display:flex;align-items:flex-start;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background .15s;position:relative}
.conv-item:last-child{border-bottom:none}
.conv-item:hover{background:var(--bg-surface-2)}
.conv-item.unread{background:color-mix(in srgb,var(--accent) 4%,var(--bg-surface))}
.conv-item.unread:hover{background:color-mix(in srgb,var(--accent) 8%,var(--bg-surface))}
.conv-unread-bar{position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--accent);border-radius:0 2px 2px 0}
.conv-avatar-wrap{position:relative;flex-shrink:0}
.conv-avatar{width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;color:white}
.conv-agent-pip{position:absolute;bottom:-2px;right:-2px;width:16px;height:16px;border-radius:50%;border:2px solid var(--bg-surface);display:flex;align-items:center;justify-content:center;font-size:8px;font-weight:700;color:white;cursor:pointer}
.conv-body{flex:1;min-width:0}
.conv-header-row{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:2px}
.conv-name{font-size:13px;font-weight:600;color:var(--text-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-meta-row{display:flex;align-items:center;gap:5px;flex-shrink:0}
.conv-time{font-size:11px;color:var(--text-muted)}
.conv-preview{font-size:12px;color:var(--text-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:4px}
.conv-item.unread .conv-preview{color:var(--text-1);font-weight:500}
.conv-footer-row{display:flex;align-items:center;gap:6px;justify-content:space-between}
.conv-tags{display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.conv-tag{font-size:10px;font-weight:600;padding:1px 6px;border-radius:20px}
.tag-crm{background:rgba(36,113,163,.12);color:#2471A3}
.tag-soporte{background:rgba(108,52,131,.12);color:#6C3483}
.tag-ventas{background:rgba(30,132,73,.12);color:#1E8449}
.tag-urgente{background:rgba(231,76,60,.12);color:#E74C3C}
[data-theme="dark"] .tag-crm{background:rgba(36,113,163,.22)}
[data-theme="dark"] .tag-soporte{background:rgba(108,52,131,.22)}
[data-theme="dark"] .tag-ventas{background:rgba(30,132,73,.22)}
[data-theme="dark"] .tag-urgente{background:rgba(231,76,60,.22)}
.conv-badge{background:var(--accent);color:white;font-size:10px;font-weight:700;padding:1px 6px;border-radius:20px;min-width:18px;text-align:center;flex-shrink:0}

/* Wait time badges */
/* SLA item highlight */
.conv-item-sla-warn  { border-left: 3px solid #F39C12 !important; }
.conv-item-sla-breach{ border-left: 3px solid #E74C3C !important; background: rgba(231,76,60,.04); }
.wait-badge{display:inline-flex;align-items:center;gap:3px;font-size:10px;font-weight:600;padding:1px 6px;border-radius:20px}
.wait-ok{background:rgba(39,174,96,.12);color:#1E8449}
.wait-warn{background:rgba(241,196,15,.15);color:#9A7D0A}
.wait-alert{background:rgba(231,76,60,.12);color:#C0392B}
[data-theme="dark"] .wait-ok{background:rgba(39,174,96,.2);color:#58D68D}
[data-theme="dark"] .wait-warn{background:rgba(241,196,15,.2);color:#F7DC6F}
[data-theme="dark"] .wait-alert{background:rgba(231,76,60,.2);color:#F1948A}

/* ── DETAIL DRAWER ────────────────────────────────────── */
.detail-drawer{position:fixed;top:0;right:-480px;width:480px;height:100vh;background:var(--bg-surface);border-left:1px solid var(--border);box-shadow:var(--shadow-lg);z-index:500;display:flex;flex-direction:column;transition:right .3s ease}
.detail-drawer.open{right:0}
.drawer-overlay{position:fixed;inset:0;background:rgba(0,0,0,.3);z-index:499;display:none}
.drawer-overlay.visible{display:block}
.drawer-header{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}
.drawer-close{width:30px;height:30px;border:none;background:var(--bg-surface-2);border-radius:var(--radius-sm);cursor:pointer;color:var(--text-2);display:flex;align-items:center;justify-content:center;transition:var(--t);margin-left:auto}
.drawer-close:hover{background:var(--border);color:var(--text-1)}
.drawer-body{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:12px}
.drawer-footer{padding:12px 20px;border-top:1px solid var(--border);display:flex;gap:8px;flex-shrink:0}
.msg-bubble-wrap{display:flex;gap:8px;max-width:85%}
.msg-bubble-wrap.out{flex-direction:row-reverse;margin-left:auto}
.msg-bubble{padding:10px 14px;border-radius:14px;font-size:13px;line-height:1.5}
.msg-bubble-wrap.in .msg-bubble{background:var(--bg-surface-2);border-bottom-left-radius:4px;color:var(--text-1)}
.msg-bubble-wrap.out .msg-bubble{background:var(--accent);color:white;border-bottom-right-radius:4px}
.msg-time{font-size:10px;color:var(--text-muted);margin-top:4px;text-align:right}
.msg-time-in{text-align:left}
.msg-avatar{width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;color:white;flex-shrink:0;align-self:flex-end}
.msg-input{flex:1;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius);font-size:13px;font-family:var(--font);background:var(--bg-surface-2);color:var(--text-1);outline:none;resize:none}
.msg-input:focus{border-color:var(--accent)}

/* ── CHANNEL ICONS ────────────────────────────────────── */
.channel-icon{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:5px;flex-shrink:0;font-size:10px}
.ch-whatsapp{background:#25D366;color:white}
.ch-email{background:#EA4335;color:white}
.ch-webchat{background:#2471A3;color:white}
.ch-telegram{background:#229ED9;color:white}
.ch-sms{background:#6C3483;color:white}
.ch-phone{background:#1E8449;color:white}
.ch-instagram{background:linear-gradient(135deg,#F58529,#DD2A7B,#8134AF);color:white}
.ch-facebook{background:#1877F2;color:white}

/* ── CLIENT ───────────────────────────────────────────── */
.client-avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:white;flex-shrink:0}
.client-name{font-size:13px;font-weight:600;color:var(--text-1)}
.client-meta{font-size:11px;color:var(--text-muted)}

/* ── STATUS ───────────────────────────────────────────── */
.status-badge{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;border-radius:20px;font-size:11px;font-weight:600}
.status-badge::before{content:'';width:6px;height:6px;border-radius:50%;flex-shrink:0}
.status-active{background:#D5F5E3;color:#1E8449}.status-active::before{background:#27AE60}
.status-inactive{background:#FADBD8;color:#922B21}.status-inactive::before{background:#E74C3C}
.status-pending{background:#FEF9C3;color:#9A7D0A}.status-pending::before{background:#F1C40F}
[data-theme="dark"] .status-active{background:rgba(39,174,96,.15);color:#58D68D}
[data-theme="dark"] .status-inactive{background:rgba(231,76,60,.15);color:#F1948A}
[data-theme="dark"] .status-pending{background:rgba(241,196,15,.15);color:#F7DC6F}

/* ── TABLE ────────────────────────────────────────────── */
.risalahub-table{width:100%;border-collapse:collapse;font-size:13px}
.risalahub-table thead th{padding:10px 16px;text-align:left;font-size:11px;font-weight:600;letter-spacing:.5px;text-transform:uppercase;color:var(--text-muted);background:var(--bg-surface-2);border-bottom:1px solid var(--border);white-space:nowrap}
.risalahub-table tbody tr{border-bottom:1px solid var(--border);transition:background .15s}
.risalahub-table tbody tr:last-child{border-bottom:none}
.risalahub-table tbody tr:hover{background:var(--bg-surface-2)}
.risalahub-table td{padding:11px 16px;color:var(--text-1);vertical-align:middle}

/* ── KPI CARDS ────────────────────────────────────────── */
.stat-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px;display:flex;align-items:flex-start;gap:14px;box-shadow:var(--shadow-sm);transition:box-shadow .2s;animation:fadeUp .3s ease both}
.stat-card:hover{box-shadow:var(--shadow-md)}
.stat-card:nth-child(1){animation-delay:.00s}.stat-card:nth-child(2){animation-delay:.06s}.stat-card:nth-child(3){animation-delay:.12s}.stat-card:nth-child(4){animation-delay:.18s}
.stat-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.stat-icon-orange{background:rgba(211,84,0,.12);color:var(--accent)}
.stat-icon-blue{background:rgba(36,113,163,.12);color:#2471A3}
.stat-icon-green{background:rgba(30,132,73,.12);color:#1E8449}
.stat-icon-purple{background:rgba(108,52,131,.12);color:#6C3483}
.stat-icon-yellow{background:rgba(243,156,18,.12);color:#F39C12}
.stat-value{font-size:26px;font-weight:700;color:var(--text-1);letter-spacing:-.5px;line-height:1;margin-bottom:4px}
.stat-label{font-size:12px;color:var(--text-2);font-weight:500}
.stat-change{font-size:11px;font-weight:600;margin-top:6px;display:flex;align-items:center;gap:3px}
.stat-change.up{color:#27AE60}.stat-change.down{color:#E74C3C}

/* ── HEALTH BADGES ────────────────────────────────────── */
.health-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;display:inline-block}
.health-ok{background:#27AE60}
.health-warn{background:#F39C12}
.health-err{background:#E74C3C;animation:pulse-dot 1.2s ease infinite}
@keyframes pulse-dot{0%,100%{opacity:1}50%{opacity:.3}}

/* ── PAGINATION ───────────────────────────────────────── */
.risalahub-pagination{display:flex;align-items:center;gap:4px}
.page-btn{width:30px;height:30px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--bg-surface);color:var(--text-2);font-size:12px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--t);font-family:var(--font)}
.page-btn:hover{background:var(--bg-surface-2);color:var(--text-1)}
.page-btn.active{background:var(--accent);color:white;border-color:var(--accent)}
.page-btn:disabled{opacity:.4;cursor:not-allowed}

/* ── SPINNER / SKELETON ───────────────────────────────── */
.spinner{width:28px;height:28px;border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.skeleton{background:linear-gradient(90deg,var(--bg-surface-2) 25%,var(--border) 50%,var(--bg-surface-2) 75%);background-size:200% 100%;animation:shimmer 1.4s infinite;border-radius:4px}
@keyframes shimmer{to{background-position:-200% 0}}

/* ── FOOTER ───────────────────────────────────────────── */
.risalahub-footer{grid-area:footer;background:var(--bg-surface);border-top:1px solid var(--border);padding:12px 24px;display:flex;align-items:center;justify-content:space-between;font-size:12px;color:var(--text-muted)}

/* ── TOOLTIP ──────────────────────────────────────────── */
[data-tip]{position:relative}
[data-tip]::after{content:attr(data-tip);position:absolute;bottom:calc(100% + 6px);left:50%;transform:translateX(-50%);background:#1A1F2E;color:white;padding:5px 9px;border-radius:6px;font-size:11px;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity .15s;z-index:300;border:1px solid rgba(255,255,255,.08)}
[data-tip]:hover::after{opacity:1}

/* ── PLACEHOLDER PAGE ─────────────────────────────────── */
.page-placeholder{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:80px 24px;gap:16px;color:var(--text-muted);text-align:center}
.page-placeholder i{font-size:48px;opacity:.3}
.page-placeholder h3{font-size:18px;font-weight:600;color:var(--text-2)}
.page-placeholder p{font-size:13px;max-width:360px;line-height:1.7}

/* ═══════════════════════════════════════════════════════
   PHONE BAR — Floating call widget
═══════════════════════════════════════════════════════ */
.phone-bar {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 800;
  width: 320px;
  background: var(--bg-surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  overflow: hidden;
  transition: all .3s ease;
  animation: slideUpIn .3s ease;
}
@keyframes slideUpIn { from{opacity:0;transform:translateY(20px)} to{opacity:1;transform:translateY(0)} }

/* ── Minimized: small draggable pill ── */
.phone-bar.minimized {
  width: auto;
  min-width: 52px;
  height: 44px;
  border-radius: 22px;
  cursor: grab;
  z-index: 150 !important;   /* siempre por encima del sidebar (z-index:100) */
  overflow: visible;
  transition: box-shadow .2s, opacity .2s;
}
.phone-bar.minimized:hover { box-shadow: var(--shadow-lg); opacity: 1; }
.phone-bar.minimized .phone-bar-body,
.phone-bar.minimized .phone-bar-footer { display: none !important; }
.phone-bar.minimized .phone-bar-header {
  padding: 0 12px 0 8px;
  height: 44px;
  border: none;
  justify-content: flex-start;
  gap: 7px;
  cursor: grab;
}
.phone-bar.minimized .phone-bar-header-detail { display: none !important; }
.phone-bar.minimized .phone-bar-chevron-wrap { display: none !important; }

/* Pill: solo icono + timer cuando está en llamada */
.phone-bar.minimized .phone-bar-icon {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  font-size: 13px;
  flex-shrink: 0;
}
.phone-bar.minimized .phone-bar-timer {
  display: none;            /* se controla por JS cuando hay llamada */
  font-size: 12px;
  font-family: var(--mono);
  font-weight: 700;
  color: var(--text-1);
  white-space: nowrap;
}
.phone-bar.minimized .phone-bar-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  flex-shrink: 0;
}

/* Durante el drag */
.phone-bar.dragging {
  cursor: grabbing !important;
  z-index: 9999 !important;
  opacity: .92;
  box-shadow: 0 12px 40px rgba(0,0,0,.25);
  transition: none !important;
  user-select: none;
}

.phone-bar-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  user-select: none;
  transition: background .15s;
}
.phone-bar-header:hover { background: var(--bg-surface-2); }
.phone-bar-icon {
  width: 36px; height: 36px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 16px; color: white; flex-shrink: 0;
}
.phone-bar-icon.idle   { background: #1E8449; }
.phone-bar-icon.active { background: #E74C3C; animation: pulse-ring 1.5s ease infinite; }
.phone-bar-icon.hold   { background: #F39C12; }
.phone-bar-icon.ringing{ background: #2471A3; animation: pulse-ring 1s ease infinite; }
@keyframes pulse-ring {
  0%   { box-shadow: 0 0 0 0 rgba(231,76,60,.5); }
  70%  { box-shadow: 0 0 0 10px rgba(231,76,60,0); }
  100% { box-shadow: 0 0 0 0 rgba(231,76,60,0); }
}
.phone-bar-header-detail { flex: 1; min-width: 0; }
.phone-bar-caller { font-size: 13px; font-weight: 700; color: var(--text-1); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.phone-bar-status { font-size: 11px; color: var(--text-muted); display: flex; align-items: center; gap: 5px; }
.phone-bar-status-dot { width: 6px; height: 6px; border-radius: 50%; background: #27AE60; flex-shrink: 0; }
.phone-bar-status-dot.red    { background: #E74C3C; }
.phone-bar-status-dot.yellow { background: #F39C12; }
.phone-bar-timer { font-size: 13px; font-weight: 700; color: var(--text-1); font-family: var(--mono); }

.phone-bar-body { padding: 14px; }
.phone-dialpad {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 6px;
  margin-bottom: 12px;
}
.dialpad-btn {
  height: 44px; border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--bg-surface-2);
  color: var(--text-1); font-size: 16px; font-weight: 600;
  cursor: pointer; transition: var(--t);
  display: flex; flex-direction: column;
  align-items: center; justify-content: center; gap: 0;
  font-family: var(--font);
}
.dialpad-btn:hover { background: var(--border); }
.dialpad-btn .sub { font-size: 8px; font-weight: 500; color: var(--text-muted); letter-spacing: .5px; }
.phone-display {
  width: 100%;
  padding: 8px 12px;
  background: var(--bg-surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  font-size: 16px; font-family: var(--mono);
  color: var(--text-1); text-align: center;
  margin-bottom: 10px; outline: none;
  letter-spacing: 2px;
}
.phone-bar-controls {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
}
.ctrl-btn {
  width: 42px; height: 42px;
  border-radius: 50%; border: none;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer; font-size: 16px; transition: var(--t);
}
.ctrl-btn-mute   { background: var(--bg-surface-2); color: var(--text-2); }
.ctrl-btn-mute:hover   { background: var(--border); }
.ctrl-btn-mute.active  { background: #FEF9E7; color: var(--accent); }
.ctrl-btn-hold   { background: rgba(243,156,18,.12); color: #F39C12; }
.ctrl-btn-hold:hover   { background: rgba(243,156,18,.22); }
.ctrl-btn-transfer { background: rgba(36,113,163,.12); color: #2471A3; }
.ctrl-btn-transfer:hover { background: rgba(36,113,163,.22); }
.ctrl-btn-call   { background: #27AE60; color: white; width: 50px; height: 50px; font-size: 18px; }
.ctrl-btn-call:hover   { background: #219653; }
.ctrl-btn-hangup { background: #E74C3C; color: white; width: 50px; height: 50px; font-size: 18px; }
.ctrl-btn-hangup:hover { background: #C0392B; }

.phone-bar-footer {
  padding: 10px 14px;
  border-top: 1px solid var(--border);
  background: var(--bg-surface-2);
  display: flex; gap: 6px;
}
.phone-bar-footer .widget-btn { flex: 1; justify-content: center; }

/* Phone bar states */
.phone-state-idle   .ctrl-btn-mute,
.phone-state-idle   .ctrl-btn-hold,
.phone-state-idle   .ctrl-btn-transfer,
.phone-state-idle   .ctrl-btn-hangup { display: none; }
.phone-state-active .ctrl-btn-call { display: none; }
.phone-state-ringing .ctrl-btn-mute,
.phone-state-ringing .ctrl-btn-hold,
.phone-state-ringing .ctrl-btn-transfer { display: none; }

/* ═══════════════════════════════════════════════════════
   CHANNEL SELECTOR — in drawer
═══════════════════════════════════════════════════════ */
.channel-selector-bar {
  display: flex;
  align-items: center;
  gap: 0;
  padding: 0 16px;
  border-bottom: 1px solid var(--border);
  background: var(--bg-surface-2);
  overflow-x: auto;
  scrollbar-width: none;
  flex-shrink: 0;
}
.channel-selector-bar::-webkit-scrollbar { display: none; }
.ch-sel-btn {
  display: flex; align-items: center; gap: 6px;
  padding: 10px 12px;
  border: none; background: transparent;
  font-size: 11px; font-weight: 600;
  color: var(--text-muted); cursor: pointer;
  border-bottom: 2px solid transparent;
  white-space: nowrap; transition: var(--t);
  font-family: var(--font);
}
.ch-sel-btn:hover { color: var(--text-1); }
.ch-sel-btn.active { color: var(--text-1); border-bottom-color: var(--accent); }
.ch-sel-btn .ch-dot { width: 8px; height: 8px; border-radius: 50%; }
.ch-sel-btn .ch-unread { background: var(--accent); color: white; font-size: 9px; font-weight: 700; padding: 1px 4px; border-radius: 10px; }

/* ═══════════════════════════════════════════════════════
   CHANNEL EDITORS — base + per-channel
═══════════════════════════════════════════════════════ */
.editor-widget {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--border);
  background: var(--bg-surface);
  flex-shrink: 0;
}
.editor-toolbar {
  display: flex;
  align-items: center;
  gap: 2px;
  padding: 6px 10px;
  border-bottom: 1px solid var(--border);
  flex-wrap: wrap;
  background: var(--bg-surface-2);
}
.editor-tool {
  width: 28px; height: 28px;
  border: none; border-radius: 5px;
  background: transparent; color: var(--text-2);
  cursor: pointer; font-size: 13px;
  display: flex; align-items: center; justify-content: center;
  transition: var(--t); font-family: var(--font);
}
.editor-tool:hover { background: var(--border); color: var(--text-1); }
.editor-tool.active { background: var(--accent-muted); color: var(--accent); }
.editor-tool-sep { width: 1px; height: 18px; background: var(--border); margin: 0 3px; flex-shrink: 0; }

.editor-content-area {
  min-height: 80px;
  max-height: 160px;
  padding: 10px 14px;
  outline: none;
  font-size: 13px;
  line-height: 1.6;
  color: var(--text-1);
  font-family: var(--font);
  overflow-y: auto;
  resize: none;
}
.editor-content-area[contenteditable]:empty::before {
  content: attr(data-placeholder);
  color: var(--text-muted);
  pointer-events: none;
}
textarea.editor-content-area {
  border: none;
  background: transparent;
  width: 100%;
  font-family: var(--font);
}
textarea.editor-content-area:focus { outline: none; }

.editor-footer {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 8px 10px;
  border-top: 1px solid var(--border);
}
.editor-footer-left  { display: flex; align-items: center; gap: 4px; flex: 1; }
.editor-footer-right { display: flex; align-items: center; gap: 6px; }
.editor-attach-btn {
  width: 28px; height: 28px;
  border: none; border-radius: 5px;
  background: transparent; color: var(--text-2);
  cursor: pointer; font-size:14px;
  display: flex; align-items: center; justify-content: center;
  transition: var(--t);
}
.editor-attach-btn:hover { background: var(--bg-surface-2); color: var(--text-1); }

/* SMS counter */
.sms-counter {
  font-size: 11px; font-weight: 600; font-family: var(--mono);
  padding: 2px 8px; border-radius: 20px;
}
.sms-counter.ok   { background: rgba(39,174,96,.12); color: #1E8449; }
.sms-counter.warn { background: rgba(241,196,15,.15); color: #9A7D0A; }
.sms-counter.over { background: rgba(231,76,60,.12); color: #C0392B; }

/* Email subject field */
.email-subject-bar {
  display: flex; align-items: center;
  padding: 8px 14px; gap: 8px;
  border-bottom: 1px solid var(--border);
  background: var(--bg-surface);
}
.email-subject-label { font-size: 11px; font-weight: 600; color: var(--text-muted); white-space: nowrap; }
.email-subject-input {
  flex: 1; border: none; outline: none;
  font-size: 13px; font-family: var(--font);
  background: transparent; color: var(--text-1);
}

/* Template picker */
.template-picker {
  position: absolute; bottom: calc(100% + 6px); left: 0; right: 0;
  background: var(--bg-surface); border: 1px solid var(--border);
  border-radius: var(--radius); box-shadow: var(--shadow-lg);
  z-index: 100; padding: 4px; max-height: 200px; overflow-y: auto;
}
.template-item {
  padding: 8px 12px; border-radius: var(--radius-sm);
  cursor: pointer; transition: background .15s;
}
.template-item:hover { background: var(--bg-surface-2); }
.template-item-name { font-size: 12px; font-weight: 600; color: var(--text-1); }
.template-item-preview { font-size: 11px; color: var(--text-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* Emoji picker placeholder */
.emoji-picker-popup {
  position: absolute; bottom: calc(100% + 6px); left: 0;
  background: var(--bg-surface); border: 1px solid var(--border);
  border-radius: var(--radius); box-shadow: var(--shadow-lg);
  z-index: 100; padding: 10px; width: 280px;
}
.emoji-grid { display: flex; flex-wrap: wrap; gap: 4px; }
.emoji-item { font-size: 20px; cursor: pointer; padding: 4px; border-radius: 6px; transition: background .1s; }
.emoji-item:hover { background: var(--bg-surface-2); }

/* Phone/notes editor */
.phone-notes-header {
  display: flex; align-items: center; gap: 8px;
  padding: 10px 14px; border-bottom: 1px solid var(--border);
  background: rgba(231,76,60,.05);
}
.phone-notes-live-dot {
  width: 8px; height: 8px; border-radius: 50%; background: #E74C3C;
  animation: pulse-dot 1.2s ease infinite;
}
.phone-transfer-bar {
  display: flex; align-items: center; gap: 6px; padding: 8px 14px;
  border-top: 1px solid var(--border); background: var(--bg-surface-2);
}

/* Attachment pills */
.attachment-pills { display: flex; flex-wrap: wrap; gap: 4px; padding: 4px 14px; }
.attachment-pill {
  display: flex; align-items: center; gap: 5px;
  background: var(--bg-surface-2); border: 1px solid var(--border);
  border-radius: 20px; padding: 3px 8px; font-size: 11px; color: var(--text-2);
}
.attachment-pill i { font-size: 12px; color: var(--accent); }
.attachment-pill .remove { cursor: pointer; color: var(--text-muted); font-size: 10px; margin-left: 2px; }
.attachment-pill .remove:hover { color: #E74C3C; }

/* Instagram story reply */
.story-reply-bar {
  display: flex; align-items: center; gap: 8px;
  padding: 8px 14px; border-bottom: 1px solid var(--border);
  background: var(--bg-surface-2);
}
.story-thumb { width: 36px; height: 36px; border-radius: 6px; object-fit: cover; background: linear-gradient(135deg,#F58529,#DD2A7B); display: flex; align-items: center; justify-content: center; color: white; font-size: 12px; }
.story-reply-label { font-size: 11px; color: var(--text-muted); }
.story-reply-clear { margin-left: auto; font-size: 13px; color: var(--text-muted); cursor: pointer; }
.story-reply-clear:hover { color: #E74C3C; }

/* FB button editor */
.fb-button-list { display: flex; flex-direction: column; gap: 4px; padding: 0 14px 8px; }
.fb-button-item {
  display: flex; align-items: center; gap: 6px;
  padding: 6px 10px; border: 1px dashed var(--border);
  border-radius: var(--radius-sm); cursor: pointer;
  transition: var(--t); font-size: 12px; color: var(--text-2);
}
.fb-button-item:hover { border-color: var(--accent); color: var(--accent); }
.fb-button-item.filled { border-style: solid; background: rgba(24,119,242,.08); color: #1877F2; border-color: #1877F2; }

/* ═══════════════════════════════════════════════════════
   MESSAGE THREAD — multi-channel unified
═══════════════════════════════════════════════════════ */
.msg-thread { display:flex; flex-direction:column; gap:8px; padding:14px 16px; }

/* Bubble wrapper */
.msg-row {
  display:flex; align-items:flex-end; gap:7px; max-width:88%;
  animation: fadeUp .2s ease both;
}
.msg-row.out { align-self:flex-end; flex-direction:row-reverse; }
.msg-row.in  { align-self:flex-start; }

/* Contact avatar — only shown when sender changes */
.msg-row-avatar {
  width:26px; height:26px; border-radius:50%;
  display:flex; align-items:center; justify-content:center;
  font-size:10px; font-weight:700; color:white;
  flex-shrink:0; align-self:flex-end;
}
.msg-row-avatar.hidden { visibility:hidden; }

/* Bubble */
.msg-bubble-inner {
  display:flex; flex-direction:column; gap:0;
}
.bubble {
  padding:9px 13px;
  font-size:12.5px; line-height:1.55;
  word-break:break-word; position:relative;
}
.msg-row.in  .bubble { background:var(--bg-surface-2); color:var(--text-1); border-radius:14px 14px 14px 4px; }
.msg-row.out .bubble { background:var(--accent); color:white; border-radius:14px 14px 4px 14px; }

/* Channel pip on bubble */
.bubble-channel-pip {
  display:inline-flex; align-items:center; justify-content:center;
  width:14px; height:14px; border-radius:4px;
  font-size:8px; position:absolute; top:-5px;
  border:1.5px solid var(--bg-surface);
}
.msg-row.in  .bubble-channel-pip { left:-5px; }
.msg-row.out .bubble-channel-pip { right:-5px; }

/* Bubble text — truncatable */
.bubble-text { }
.bubble-text.truncated {
  display:-webkit-box; -webkit-line-clamp:3;
  -webkit-box-orient:vertical; overflow:hidden;
}
.bubble-expand-btn {
  display:inline-flex; align-items:center; gap:3px;
  margin-top:5px; font-size:11px; font-weight:600;
  cursor:pointer; border:none; background:transparent;
  padding:2px 6px; border-radius:20px;
  transition:var(--t);
}
.msg-row.out .bubble-expand-btn { color:rgba(255,255,255,.75); background:rgba(0,0,0,.12); }
.msg-row.out .bubble-expand-btn:hover { background:rgba(0,0,0,.22); color:white; }
.msg-row.in  .bubble-expand-btn { color:var(--accent); background:var(--accent-muted); }
.msg-row.in  .bubble-expand-btn:hover { background:color-mix(in srgb,var(--accent) 15%,var(--bg-surface)); }

/* Attachments inside bubble */
.bubble-attachments { display:flex; flex-direction:column; gap:4px; margin-top:7px; }
.bubble-attach-item {
  display:flex; align-items:center; gap:7px;
  padding:5px 9px; border-radius:8px;
  font-size:11px; cursor:pointer; transition:var(--t);
}
.msg-row.out .bubble-attach-item { background:rgba(0,0,0,.15); color:rgba(255,255,255,.9); }
.msg-row.out .bubble-attach-item:hover { background:rgba(0,0,0,.25); }
.msg-row.in  .bubble-attach-item { background:var(--border); color:var(--text-1); }
.msg-row.in  .bubble-attach-item:hover { background:color-mix(in srgb,var(--accent) 10%,var(--border)); }
.bubble-attach-icon { font-size:14px; flex-shrink:0; }
.bubble-attach-name { flex:1; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.bubble-attach-size { font-size:10px; opacity:.65; white-space:nowrap; }

/* Image preview bubble */
.bubble-img-preview {
  max-width:200px; max-height:140px; object-fit:cover;
  border-radius:8px; display:block; margin-top:6px; cursor:zoom-in;
}

/* Timestamp + status row */
.bubble-meta {
  display:flex; align-items:center; gap:4px;
  font-size:10px; color:var(--text-muted); margin-top:2px;
}
.msg-row.out .bubble-meta { justify-content:flex-end; }

/* Date separator */
.thread-date-sep {
  display:flex; align-items:center; gap:10px;
  font-size:11px; font-weight:600; color:var(--text-muted);
  margin:6px 0;
}
.thread-date-sep::before,.thread-date-sep::after {
  content:''; flex:1; height:1px; background:var(--border);
}

/* ═══════════════════════════════════════════════════════
   CONFIG PAGE — layout
═══════════════════════════════════════════════════════ */
.config-layout { display:flex; gap:0; height:100%; }

.config-sidebar {
  width:220px; flex-shrink:0;
  border-right:1px solid var(--border);
  padding:16px 0;
  background:var(--bg-surface);
}
.config-nav-item {
  display:flex; align-items:center; gap:10px;
  padding:10px 20px; font-size:13px; font-weight:500;
  color:var(--text-2); cursor:pointer; transition:var(--t);
  border-left:3px solid transparent; text-decoration:none;
  user-select:none;
}
.config-nav-item:hover { background:var(--bg-surface-2); color:var(--text-1); }
.config-nav-item.active { color:var(--accent); border-left-color:var(--accent); background:var(--accent-muted); font-weight:600; }
.config-nav-item i { font-size:15px; width:18px; text-align:center; }
.config-nav-section { font-size:10px; font-weight:700; letter-spacing:1px; text-transform:uppercase; color:var(--text-muted); padding:14px 20px 5px; }

.config-content { flex:1; overflow-y:auto; padding:28px; }
.config-panel { display:none; }
.config-panel.active { display:block; }
.config-panel-title { font-size:18px; font-weight:700; color:var(--text-1); margin-bottom:4px; letter-spacing:-.3px; }
.config-panel-sub { font-size:13px; color:var(--text-muted); margin-bottom:24px; }

/* Config cards */
.config-card {
  background:var(--bg-surface); border:1px solid var(--border);
  border-radius:var(--radius-lg); padding:20px; margin-bottom:16px;
  transition:box-shadow .2s;
}
.config-card:hover { box-shadow:var(--shadow-sm); }
.config-card-header {
  display:flex; align-items:center; gap:12px; margin-bottom:16px;
}
.config-card-title { font-size:14px; font-weight:600; color:var(--text-1); }
.config-card-sub   { font-size:11px; color:var(--text-muted); margin-top:1px; }

/* Channel card */
.channel-card {
  background:var(--bg-surface); border:1px solid var(--border);
  border-radius:var(--radius-lg); padding:18px;
  display:flex; align-items:flex-start; gap:14px;
  margin-bottom:12px; transition:box-shadow .2s;
  position:relative; overflow:hidden;
}
.channel-card:hover { box-shadow:var(--shadow-md); }
.channel-card-accent { position:absolute; left:0; top:0; bottom:0; width:4px; border-radius:var(--radius-lg) 0 0 var(--radius-lg); }
.channel-card-icon {
  width:44px; height:44px; border-radius:12px;
  display:flex; align-items:center; justify-content:center;
  font-size:22px; color:white; flex-shrink:0;
}
.channel-card-body { flex:1; min-width:0; }
.channel-card-name { font-size:14px; font-weight:700; color:var(--text-1); display:flex; align-items:center; gap:8px; }
.channel-card-meta { font-size:11px; color:var(--text-muted); margin-top:2px; font-family:var(--mono); }
.channel-card-actions { display:flex; align-items:center; gap:6px; flex-shrink:0; }

/* Token field */
.token-field {
  display:flex; align-items:center; gap:6px; margin-top:8px;
}
.token-input {
  flex:1; height:28px; padding:0 10px; border:1px solid var(--border);
  border-radius:var(--radius-sm); font-size:12px; font-family:var(--mono);
  background:var(--bg-surface-2); color:var(--text-1); outline:none;
}
.token-input:focus { border-color:var(--accent); }
.token-status {
  display:flex; align-items:center; gap:5px;
  font-size:11px; font-weight:600; padding:2px 8px;
  border-radius:20px; white-space:nowrap;
}
.token-ok     { background:rgba(39,174,96,.12);  color:#1E8449; }
.token-warn   { background:rgba(241,196,15,.15); color:#9A7D0A; }
.token-error  { background:rgba(231,76,60,.12);  color:#C0392B; }

/* Config form fields */
.config-field { margin-bottom:14px; }
.config-label { font-size:12px; font-weight:600; color:var(--text-1); margin-bottom:5px; display:block; }
.config-label-sub { font-size:10px; color:var(--text-muted); font-weight:400; margin-left:5px; }
.config-input {
  width:100%; height:34px; padding:0 12px; border:1px solid var(--border);
  border-radius:var(--radius-sm); font-size:13px; font-family:var(--font);
  background:var(--bg-surface-2); color:var(--text-1); outline:none; transition:var(--t);
}
.config-input:focus { border-color:var(--accent); }
.config-textarea {
  width:100%; padding:10px 12px; border:1px solid var(--border);
  border-radius:var(--radius-sm); font-size:13px; font-family:var(--font);
  background:var(--bg-surface-2); color:var(--text-1); outline:none;
  resize:vertical; min-height:72px; transition:var(--t);
}
.config-textarea:focus { border-color:var(--accent); }
.config-select {
  width:100%; height:34px; padding:0 12px; border:1px solid var(--border);
  border-radius:var(--radius-sm); font-size:13px; font-family:var(--font);
  background:var(--bg-surface-2); color:var(--text-1); outline:none; cursor:pointer;
}
.config-row { display:grid; grid-template-columns:1fr 1fr; gap:12px; }
.config-row-3 { display:grid; grid-template-columns:1fr 1fr 1fr; gap:12px; }

/* Toggle switch */
.toggle-row { display:flex; align-items:center; justify-content:space-between; padding:10px 0; border-bottom:1px solid var(--border); }
.toggle-row:last-child { border-bottom:none; }
.toggle-row-label { font-size:13px; font-weight:500; color:var(--text-1); }
.toggle-row-sub { font-size:11px; color:var(--text-muted); margin-top:1px; }
.risalahub-toggle { position:relative; width:38px; height:22px; flex-shrink:0; }
.risalahub-toggle input { opacity:0; width:0; height:0; }
.risalahub-toggle-slider {
  position:absolute; cursor:pointer; inset:0;
  background:var(--border); border-radius:22px; transition:.25s;
}
.risalahub-toggle-slider::before {
  content:''; position:absolute; width:16px; height:16px;
  left:3px; bottom:3px; background:white;
  border-radius:50%; transition:.25s;
}
.risalahub-toggle input:checked + .risalahub-toggle-slider { background:var(--accent); }
.risalahub-toggle input:checked + .risalahub-toggle-slider::before { transform:translateX(16px); }

/* Agent table */
.agent-row {
  display:flex; align-items:center; gap:12px;
  padding:12px 16px; border-bottom:1px solid var(--border);
  transition:background .15s;
}
.agent-row:hover { background:var(--bg-surface-2); }
.agent-row:last-child { border-bottom:none; }
.agent-info { flex:1; min-width:0; }
.agent-name { font-size:13px; font-weight:600; color:var(--text-1); }
.agent-email { font-size:11px; color:var(--text-muted); font-family:var(--mono); }
.agent-channels { display:flex; gap:3px; flex-wrap:wrap; }
.role-badge {
  display:inline-flex; align-items:center; padding:2px 8px;
  border-radius:20px; font-size:10px; font-weight:700;
}
.role-admin   { background:rgba(211,84,0,.12);   color:var(--accent); }
.role-manager { background:rgba(36,113,163,.12);  color:#2471A3; }
.role-agent   { background:rgba(30,132,73,.12);   color:#1E8449; }
.role-reader  { background:rgba(100,116,139,.12); color:#64748B; }

/* Activity log */
.activity-item {
  display:flex; align-items:flex-start; gap:12px;
  padding:10px 0; border-bottom:1px solid var(--border);
}
.activity-item:last-child { border-bottom:none; }
.activity-dot { width:8px; height:8px; border-radius:50%; flex-shrink:0; margin-top:5px; }
.activity-body { flex:1; }
.activity-text { font-size:12.5px; color:var(--text-1); }
.activity-meta { font-size:11px; color:var(--text-muted); margin-top:2px; }

/* Test connection button state */
.test-btn-testing { animation:pulse-dot 1s infinite; }

/* Schedule grid */
.schedule-grid {
  display:grid; grid-template-columns:80px repeat(3,1fr);
  gap:6px; align-items:center; font-size:12px;
}
.schedule-grid .day-label { font-weight:600; color:var(--text-2); }
.schedule-grid input[type="time"] {
  height:28px; padding:0 6px; border:1px solid var(--border);
  border-radius:var(--radius-sm); font-size:11px; font-family:var(--mono);
  background:var(--bg-surface-2); color:var(--text-1); outline:none; width:100%;
}

/* ═══════════════════════════════════════════════════════
   UX-1 — Reply channel pill/dropdown (replaces tab-bar)
═══════════════════════════════════════════════════════ */
.reply-channel-row {
  position: relative;
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 7px 12px 0;
  background: var(--bg-surface);
  flex-shrink: 0;
}

/* "Responder por: WhatsApp ▾" */
.reply-ch-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 10px;
  background: var(--bg-surface-2);
  border: 1px solid var(--border);
  border-radius: 20px;
  font-size: 12px;
  font-weight: 500;
  color: var(--text-2);
  cursor: pointer;
  user-select: none;
  transition: var(--t);
  max-width: 260px;
}
.reply-ch-pill:hover {
  border-color: var(--accent);
  color: var(--text-1);
  background: var(--accent-muted);
}
.reply-ch-pill strong { color: var(--text-1); font-weight: 700; }
.reply-ch-pill i:first-child { font-size: 14px; }

/* UX-4: "Último canal" suggestion badge */
.reply-ch-suggestion {
  font-size: 10px;
  font-weight: 600;
  color: var(--accent);
  background: var(--accent-muted);
  padding: 2px 7px;
  border-radius: 20px;
  white-space: nowrap;
  letter-spacing: .2px;
}

/* Dropdown menu from pill */
.reply-ch-menu {
  position: absolute;
  bottom: calc(100% + 4px);
  left: 12px;
  background: var(--bg-surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  z-index: 300;
  padding: 4px;
  min-width: 200px;
  animation: fadeDown .15s ease;
}
.reply-ch-option {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 10px;
  border-radius: var(--radius-sm);
  font-size: 12px;
  font-weight: 500;
  color: var(--text-1);
  cursor: pointer;
  transition: background .12s;
}
.reply-ch-option:hover  { background: var(--bg-surface-2); }
.reply-ch-option.active { background: var(--accent-muted); color: var(--accent); font-weight: 600; }

/* UX-2 — Persistent editor panel */
.editor-persistent-panel { display: flex; flex-direction: column; }

/* ═══════════════════════════════════════════════════════
   UX-3 — Channel history pills in header (read-only)
═══════════════════════════════════════════════════════ */
.ch-history-pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 7px;
  background: var(--bg-surface-2);
  border: 1px solid var(--border);
  border-radius: 20px;
  font-size: 10px;
  font-weight: 600;
  color: var(--text-muted);
  cursor: default;
  user-select: none;
}
.ch-history-pill i { font-size: 10px; }

/* ═══════════════════════════════════════════════════════
   UX-5 — Channel-change separator in thread
═══════════════════════════════════════════════════════ */
.thread-channel-sep {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 4px 0;
  font-size: 10px;
  font-weight: 600;
  color: var(--text-muted);
  user-select: none;
}
.tcs-line {
  flex: 1;
  height: 1px;
  background: var(--border);
  opacity: .6;
}
.tcs-label {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 2px 8px;
  border: 1px solid var(--border);
  border-radius: 20px;
  background: var(--bg-surface-2);
  white-space: nowrap;
}

/* ═══════════════════════════════════════════════════════
   Skeleton loaders — message thread
═══════════════════════════════════════════════════════ */
.skeleton-bubble { overflow: hidden; }

.skeleton-shimmer {
  position: absolute;
  inset: 0;
  background: linear-gradient(
    90deg,
    transparent 0%,
    rgba(255,255,255,.18) 40%,
    rgba(255,255,255,.35) 50%,
    rgba(255,255,255,.18) 60%,
    transparent 100%
  );
  background-size: 300% 100%;
  animation: shimmer 1.4s ease infinite;
}

[data-theme="dark"] .skeleton-shimmer {
  background: linear-gradient(
    90deg,
    transparent 0%,
    rgba(255,255,255,.06) 40%,
    rgba(255,255,255,.12) 50%,
    rgba(255,255,255,.06) 60%,
    transparent 100%
  );
  background-size: 300% 100%;
  animation: shimmer 1.4s ease infinite;
}

@keyframes shimmer {
  0%   { background-position: 200% center; }
  100% { background-position: -200% center; }
}

/* ═══════════════════════════════════════════════════════
   CONVERSATION PAGE — two-view layout (list ↔ detail)
═══════════════════════════════════════════════════════ */
.conv-page {
  display: flex;
  flex-direction: column;
  height: 100%;
  position: relative;
  overflow: hidden;
}

/* Both views sit in the same container, transition between them */
.conv-view {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  background: var(--bg-surface);
  transition: transform .3s cubic-bezier(.4,0,.2,1), opacity .3s ease;
  will-change: transform, opacity;
}

/* List view: default visible */
.conv-view-list {
  transform: translateX(0);
  opacity: 1;
  z-index: 1;
}
.conv-view-list.slide-out {
  transform: translateX(-100%);
  opacity: 0;
  pointer-events: none;
}

/* Detail view: starts off-screen to the right */
.conv-view-detail {
  transform: translateX(100%);
  opacity: 0;
  z-index: 2;
  pointer-events: none;
}
.conv-view-detail.slide-in {
  transform: translateX(0);
  opacity: 1;
  pointer-events: all;
}

/* Detail header — back button + contact info + actions */
.detail-page-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 20px;
  height: 56px;
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
  background: var(--bg-surface);
}
.detail-back-btn {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 6px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--text-2);
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: var(--t);
  font-family: var(--font);
  flex-shrink: 0;
}
.detail-back-btn:hover {
  background: var(--bg-surface-2);
  color: var(--text-1);
  border-color: var(--text-muted);
}
.detail-page-contact { display: flex; align-items: center; gap: 10px; flex: 1; min-width: 0; }
.detail-page-avatar  { width: 34px; height: 34px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 700; color: white; flex-shrink: 0; }
.detail-page-name    { font-size: 14px; font-weight: 700; color: var(--text-1); }
.detail-page-meta    { font-size: 11px; color: var(--text-muted); display: flex; align-items: center; gap: 6px; margin-top: 1px; }
.detail-page-actions { display: flex; align-items: center; gap: 6px; flex-shrink: 0; }

/* Detail body: message thread + editor stacked */
.detail-page-body {
  flex: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--bg-surface);
}
.detail-page-thread {
  flex: 1;
  overflow-y: auto;
  padding: 16px 20px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.detail-page-editor { flex-shrink: 0; }

/* Agent info panel (right sidebar within detail, collapsible) */
.detail-info-panel {
  width: 280px;
  flex-shrink: 0;
  border-left: 1px solid var(--border);
  background: var(--bg-surface);
  display: flex;
  flex-direction: column;
  overflow-y: auto;
  transition: width .25s ease, opacity .25s ease;
}
.detail-info-panel.collapsed { width: 0; opacity: 0; overflow: hidden; }
.detail-info-section { padding: 14px 16px; border-bottom: 1px solid var(--border); }
.detail-info-label { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .8px; color: var(--text-muted); margin-bottom: 8px; }

.detail-layout {
  flex: 1;
  display: flex;
  overflow: hidden;
}

/* ═══════════════════════════════════════════════════════
   DEPARTMENT CARDS
═══════════════════════════════════════════════════════ */
.dept-card {
  background: var(--bg-surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 18px 18px 18px 22px;
  margin-bottom: 14px;
  position: relative;
  overflow: hidden;
  transition: box-shadow .2s;
}
.dept-card:hover { box-shadow: var(--shadow-md); }
.dept-card-accent {
  position: absolute;
  left: 0; top: 0; bottom: 0;
  width: 4px;
  border-radius: var(--radius-lg) 0 0 var(--radius-lg);
}
.dept-icon {
  width: 44px; height: 44px;
  border-radius: 12px;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}

/* ── v10 SPA: Páginas que necesitan padding:0 en #app-main ── */
body[data-page="conversaciones"] #app-main,
body[data-page="configuracion"]  #app-main {
  padding: 0;
  overflow: hidden;
}
body[data-page="conversaciones"] #app-content,
body[data-page="configuracion"]  #app-content {
  height: 100%;
}

/* ── Theme selector dropdown ─────────────────────────────── */
.theme-pill {
  display: flex;
  align-items: center;
  gap: 6px;
  height: 32px;
  padding: 0 10px;
  border-radius: 20px;
  border: 1px solid var(--border);
  background: var(--bg-surface-2);
  color: var(--text-2);
  font-size: 12px;
  font-weight: 600;
  font-family: var(--font);
  cursor: pointer;
  transition: var(--t);
  white-space: nowrap;
}
.theme-pill:hover {
  border-color: var(--accent);
  color: var(--accent);
  background: var(--accent-muted);
}
.theme-pill i:first-child { font-size: 13px; }

.theme-dropdown-menu {
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  background: var(--bg-surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  width: 230px;
  z-index: 400;
  padding: 6px;
  display: none;
  animation: fadeDown .15s ease;
}
.theme-dropdown-menu.open { display: block; }

.theme-dropdown-header {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: .8px;
  text-transform: uppercase;
  color: var(--text-muted);
  padding: 6px 10px 8px;
}

.theme-opt {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 7px 10px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: background .15s;
}
.theme-opt:hover { background: var(--bg-surface-2); }
.theme-opt.active { background: var(--accent-muted); }

.theme-swatch {
  width: 30px;
  height: 22px;
  border-radius: 6px;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  outline: 2px solid transparent;
  outline-offset: 1px;
  transition: outline-color .15s;
  border: 1px solid rgba(255,255,255,.08);
}
.theme-opt:hover .theme-swatch,
.theme-opt.active .theme-swatch { outline-color: var(--accent); }
.theme-swatch-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

.theme-opt-info { flex: 1; min-width: 0; }
.theme-opt-name {
  font-size: 12px;
  font-weight: 500;
  color: var(--text-1);
}

/* ═══════════════════════════════════════════════════════
   SELECTOR DESDE / PARA — v14-3
   Reemplaza el pill de canal único de versiones anteriores.
════════════════════════════════════════════════════════ */

.reply-selector {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px 6px;
  border-bottom: 1px solid var(--border-color, #e5e7eb);
  background: var(--bg-secondary, #f9fafb);
  flex-wrap: wrap;
}

.reply-selector-field {
  display: flex;
  align-items: center;
  gap: 6px;
  position: relative;
  min-width: 0;
}

.reply-selector-label {
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted, #9ca3af);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  white-space: nowrap;
}

.reply-selector-value {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 20px;
  border: 1px solid var(--border-color, #e5e7eb);
  background: var(--bg-primary, #ffffff);
  cursor: pointer;
  font-size: 12.5px;
  color: var(--text-primary, #111827);
  max-width: 220px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  transition: border-color 0.15s, box-shadow 0.15s;
  user-select: none;
}

.reply-selector-value:hover {
  border-color: var(--accent, #2471A3);
  box-shadow: 0 0 0 2px rgba(36,113,163,0.12);
}

.reply-selector-value.reply-selector-loading {
  color: var(--text-muted, #9ca3af);
  font-style: italic;
}

.reply-selector-value.reply-selector-manual {
  border-color: var(--warning, #F0A500);
  background: var(--warning-bg, #FFF9E6);
  cursor: default;
  max-width: 280px;
}

.reply-selector-value.reply-selector-manual:hover {
  border-color: var(--warning, #F0A500);
  box-shadow: none;
}

.para-manual-input {
  border: none;
  outline: none;
  background: transparent;
  font-size: 12.5px;
  color: var(--text-primary, #111827);
  width: 180px;
  padding: 0;
}

.para-manual-input::placeholder {
  color: var(--text-muted, #9ca3af);
  font-style: italic;
}

.reply-selector-chevron {
  font-size: 10px;
  color: var(--text-muted, #9ca3af);
  margin-left: auto;
  flex-shrink: 0;
}

.reply-selector-divider {
  color: var(--text-muted, #9ca3af);
  font-size: 14px;
  font-weight: 300;
  flex-shrink: 0;
}

/* Dropdown menús del selector */
.reply-selector-menu {
  position: absolute;
  top: calc(100% + 6px);
  left: 0;
  z-index: 9000;
  background: var(--bg-primary, #ffffff);
  border: 1px solid var(--border-color, #e5e7eb);
  border-radius: 10px;
  box-shadow: 0 8px 24px rgba(0,0,0,0.12);
  min-width: 240px;
  max-width: 320px;
  overflow: hidden;
  animation: selectorMenuIn 0.12s ease;
}

@keyframes selectorMenuIn {
  from { opacity: 0; transform: translateY(-4px); }
  to   { opacity: 1; transform: translateY(0); }
}

.reply-selector-option {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 9px 14px;
  font-size: 13px;
  color: var(--text-primary, #111827);
  cursor: pointer;
  transition: background 0.1s;
  border-bottom: 1px solid var(--border-color, #f3f4f6);
}

.reply-selector-option:last-child {
  border-bottom: none;
}

.reply-selector-option:hover {
  background: var(--bg-hover, #f3f4f6);
}

.reply-selector-option.active {
  background: var(--accent-bg, #EBF5FB);
  font-weight: 600;
}

.reply-selector-option small {
  font-size: 11px;
  color: var(--text-muted, #9ca3af);
  margin-left: 4px;
}

/* Responsive: en pantallas pequeñas se apilan */
@media (max-width: 480px) {
  .reply-selector {
    flex-direction: column;
    align-items: flex-start;
    gap: 6px;
  }
  .reply-selector-divider { display: none; }
  .reply-selector-value   { max-width: 100%; }
}